Emergency Room Visits: What You Need to Know, Part 2

By Dr. Regina Hillsman

This set of tips for emergency room visits concludes with several more pointers.

6. Research the ER Staff Every ER is staffed differently. Some ERs rotate physicians, while others only employ board-certified doctors who specialize in emergency treatment. If you wish to know more about the staff of your local ER, visit the hospital website, and search for ER physician biographies.

7. Know Your Health Plan Health plans often seem labyrinthine and enact very specific terms and conditions, depending on what type of emergency care you require. If you are able, ask an ER staff member about out-of-pocket costs and what exactly your insurance will cover.

8. Ask Questions ER staff members are quite busy and focused on their work, but they also understand that people visiting the ER are anxious. If you have questions, do not hesitate to ask them. Even if your physician cannot answer them, other nurses or doctors will make time to talk to you as soon as they can.

9. Keep Your Discharge Instructions Before being discharged from the ER, make sure you have all of your post-visit instructions, such as how to take care of yourself, treatment plans, medication dosages, and so forth. Organize these papers as you receive them, and make sure to take the packet with you before going home.

10. Be Prepared to Wait Just as ERs assess patients in order of urgency, it can take time to be admitted to a hospital room, should it be required. Be tolerant, and understand that the ER staff has many other patients to care for, as well.

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About drreginahillsman
After graduating cum laude from Bryn Mawr College with a B.A. in Biochemistry, Dr. Regina O. Hillsman won admission to the George Washington University School of Medicine and Health Sciences in Washington, D.C. As a medical student, Dr. Regina O. Hillsman demonstrated an unwavering commitment to her future profession, earning entry to Alpha Omega Alpha Honor Medical Society and graduating with honors and distinction in 1977. Upon receiving her M.D., Dr. Regina O. Hillsman began a series of internships and residencies at some of the top-ranked teaching hospitals in the Northeast, including Beth Israel Hospital in Boston, Montefiore Medical Center, the Hospital of the University of Pennsylvania, and the Washington, D.C. Consortium of Hospitals, where she served as Chief Resident from 1981 through 1982. At the completion of her formal education and post-doctoral clinical training, Dr. Regina O. Hillsman began a long and successful career in orthopaedic surgery and sports medicine. In private practice since 1995, Dr. Regina O. Hillsman maintains an office in Naugatuck, Connecticut, offering a wide range of surgical procedures and treatment options for area patients. Over the years, Dr. Regina O. Hillsman has helped countless individuals recover from various issues related to neck and back pain, sports and work injuries, arthritis, pinched nerves, and more, with an excellent record of patient satisfaction. Dr. Regina O. Hillsman holds additional affiliations with New Milford Hospital, Ridgefield Surgical Center, and the Hospital of Saint Raphael. A frequent recipient of honors and awards from professional and civic organizations alike, Dr. Regina O. Hillsman has been named Physician of the Year, won the Greater Waterbury Chamber of Commerce Foundation Business Women's Forum Award, and, on multiple occasions, was presented with the Outstanding Young Woman of America Award and the Physician's Recognition Award. To read more about Dr. Regina O. Hillsman and her work, visit her official website at drhillsman.org.

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